Who we are

Commitment to Quality

Turnall is committed to supplying its customers with quality products and services which meet their expectations. The company has developed systematic approach of producing products and service provision in line with the requirements of ISO 9001:2008 and is certified to this Quality Management System in addition to Environmental Management System (ISO 14001:2004) and Occupational Health and Safety Management System (OHSAS 18001:2007).

Turnall’s Quality Approach to the manufacturing processes involves in-process Quality control techniques in line with the ISO 9001:2008 requirements. Process audit to ensure compliance is also done on the whole production process and other support functions which feed into the whole value chain. Turnall is regularly assessed by external auditors The Standards Association of Zimbabwe (SAZS), The South African Bureau of Standards (SABS), confirming its adherence to best international quality standards.

Turnall is a member of a number of industrial associations and bodies. This membership is at corporate, individual or both levels. Some of these associations include the following; Confederation of Zimbabwe Industries (CZI) —Turnall is a member of the Confederation of Zimbabwe Industries, a body that proactively engages Government on key economic issues and provides members with an analysis of the economy. This enhances Turnall’s ability to formulate and implement relevant strategic initiatives that address how the organisation positions itself to meet stakeholder needs.

Institute of People Management Zimbabwe (IPMZ)- IPMZ is a professional association of human resource practioners whose mission is to continuously develop, deliver & regulate the human resource management profession. Turnall human resources staff members are affiliated to this association and operate within the IPMZ defined framework. This guarantees Turnall is able to get the best output from its human resource asset.

Marketers Association of Zimbabwe (MAZ)- MAZ is an association that monitors and govern the professional behavior of marketers as they perform their duties. This ensures our marketing staff conduct their duties in an ethical and professional manner resulting in a sustainably engaged customer.

The Zimbabwe Institute of Engineers (ZIE) is a multi-disciplinary Institution covering all aspects of engineering in Zimbabwe. Its operation and membership are regulated by an Act of Parliament. The goal of the institute is to raise the character and status of the engineers by promoting public awareness and confidence in the competence of its members. All engineers at Turnall are members of this institute and they conform to its requirements.

Business Council for Sustainable Development Zimbabwe (BCSDZ) is an organization that seeks to promote sustainable future for business, society and the environment. It is aligned to the activities of the World Business Council for Sustainable Development (WBCSD). Turnall as a systems driven company is an active member of BCSDZ who adheres to sustainability resolutions agreed by the council.

Institute of Chartered Accountants of Zimbabwe (ICAZ) – ICAZ, as a member of the International Federation of Accountants, is committed to the Federation’s broad objective of developing and enhancing a coordinated world-wide accountancy profession with harmonised standards. The Institute, recognising the responsibilities of the accounting profession, has based its rules on the ethical requirements which it believes all Professional Accountants should follow. Turnall employs members from this institute thus benefits from having regulated professionals in the business who delivery bring about the quality and excellence expected by our various stakeholders.

STRENGTH IN PRODUCT AND SERVICE

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